Terms & Conditions
A great deal of love, time and energy goes into the making of a Jacqui Fink original and so it is important to me that you are happy with your purchase. Each piece is a one of a kind creation and made entirely by hand. As a result, they are by no means “uniform” in nature. That is part of their uniqueness and beauty and any irregularities should not be considered a defect or flaw.
In the unlikely event of a faulty product or damaged item on delivery or if you have any queries in relation to your purchase, please email me at firstname.lastname@example.org and we will work together to ensure a suitable outcome in accordance with applicable Australian Consumer Protection laws and regulations.
As each piece is a one of a kind, refunds or exchanges will not be offered for change of mind.
Items must be returned for inspection in original condition, unused and unwashed with all original labels and packaging attached and in tact. The item must not have been altered in any way. Please provide proof of purchase.
Little Dandelion reserves the right not to offer a credit note, refund or repair where the fault or damage is a result of misuse or lack of care.
Return shipping costs are your responsibility. Registered post with a tracking number is recommended. Little Dandelion is not responsible for items damaged or lost in the shipping process and a refund will not be paid on returned goods not received by Little Dandelion.
Please note that while every care is taken to accurately represent colours of products shown, variations may occur due to differences in screen/monitor settings on your device.